Support

Help

Short answers for the site and the Windows app.

Getting started

  1. Pricing first if you are new, then create an account.
  2. Download only works while signed in (setup preferred).
  3. Sign in to the app with the same login.
  4. Start the trial in the app, or Buy on the site.

New here? Start at Pricing, then create an account and download while signed in.

Account

  • Password: 10+ characters, upper, lower, and a number.
  • Reset via Forgot on the Account page.
  • 2FA (authenticator) is under Account.
  • Sign out everywhere clears web sessions - sign out in the app separately.

Download

  • Downloads need a signed-in account. Guests are sent to Pricing.
  • Prefer the setup installer; portable zip is optional (offline-friendly).
  • Requires Windows 10 22H2+ or Windows 11 (x64). Approve UAC when prompted.
  • Setup is small and downloads the UI runtime once (needs network). Edge is not required.
  • If SmartScreen blocks it: More info → Run anyway.

License

  • One PC per account. Sign in on that PC to claim the seat.
  • To move PCs, contact support from Account so the seat can be released.
  • Trial starts in the app. Buy on the site bills now.

App

  • Optimize and Performance apply stronger Windows settings.
  • Safety and Health help you stay reversible and spot conflicts.
  • One click puts Windows back toward normal defaults.
  • Make a Windows restore point before big changes.

Billing

  • Manage: cancel, payment method, invoices (Stripe portal).
  • Past-due locks the app after a short grace window and returns settings toward normal defaults.
  • Website Buy bills immediately. Trial stays in the app.

Privacy

Read the Privacy Policy. Analytics only after you accept. Change anytime via Cookie settings in the footer.